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  » Softalk Home  » Products  » OfficeTalk  » Features
OfficeTalk
CRM for business
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The table below lists the features in OfficeTalk split by product area:

Feature
Calendar
Daily, weekly, monthly and custom views
Easy access to other users' calendars & task lists
Appointment reminders
Private & tentative appointments
Repeat appointments
Appointment searching
Appointment notes & categories
Zoomable timeslot bar from 30 minutes to 5 minutes
Additional timezone bar for viewing other timezones
Printing of daily, weekly, monthly and custom calendars
Planner show through onto calendar
Unlimited resource calendars
Fully featured hierarchical task list with overdue reminders
Task assignment to other users
Printing of task list
Import & export of calendar and task data to CSV
Ability to access calendars in other OfficeTalk databases
Email
Ability to manage and store millions of messages
Compose HTML formatted messages
Filtering of email in folders
Recipient address book
Message attachments
Forwarding and replying to messages including reply all
Digital encryption and signing of email
Full printing of email
Flags and follow-ups for messages
Ability to access other users' folders
Instant update of screen reflecting other users' changes to the viewed folder
Categorization of mail
Searching of mail
Mark messages as public or private
Private and public mail folders
Mail rules
Spell checking
Messaging
SMTP/POP3/IMAP compliant server
Send and receive mail to multiple ISPs
Ability to host own email (without an ISP)
Message archiving
Anti-virus checking of messagesSubscription option
Anti-spam checking of messages through SpamCleanserSubscription option
General anti-spam functions
Virtual mailboxes
Auto-responders
Full content control
Mailing list features
LDAP server for looking up email addresses from client
Multiple quarantines with rules
Output windows showing all activity
IP Screening
Out of Office functionality
Access to email through Internet Explorer
Contacts
Company, Contact & Directory views of contact data
Structured organization of contacts by company
Full company & contact searching
Quick searching of companies and contacts
Creation of public or personal companies & contacts
Creation of notes, conversations, documents for a company or contact
Categorization of companies, contacts, conversations & documents
Manual and automatic duplicate checking capabilities
Ability to view communications history for a company or contact
Integration with Mail mode for emailing contacts
Integration with Meeting mode for arranging meetings with contacts
Contact groups for organization of related companies and contacts
Customization of company & contact records & screens
Customization of conversations
Searching & printing of conversations
Customizable document templates for document creation
Mail merge using document templates
History view for searching communication history
Importing and exporting company & contact data
Ability to access contact information in other OfficeTalk databases
General
Work offline, with ability to synchronize with main database while offline
Remote workgroup synchronization for synchronizing multiple sites
Customisation of data, property sheets and certain views
OfficeTalk API for programmatic integration with 3rd party apps
Groups
View group calendars in Gantt or chart view
Easy editing of other users' appointments in Group mode
Multiple zoom on both Gantt and chart view
Printing of group calendars
Planner show through onto chart view
Drag and drop of appointments between different users
Ability to access group calendars in other OfficeTalk databases
Projects
Creation of unlimited public or personal projects
Project folders for organization of related projects
Fully featured hierarchical task list
Gantt view of planned tasks with colorization for status
Multiple zoom on Gantt view
Task assignment of project tasks to users
Full progress tracking of assigned tasks
Categorization of project tasks
Import & export to MPX files
Project dependencies
Baseline images for storing snapshots of a project
Full project printing
Ability to access projects in other OfficeTalk databases
Planners
Creation of public and personal planners
Planner folders for organization of related planners
Multiple patterns & colors for planner keys
Automatic key-set generation
Show through or block-out onto users' calendars
Full planner printing
Multiple zoom on planner window
Multiple planner concatenated views
Ability to access planners in other OfficeTalk databases
Meetings
Organize meetings with both internal and external people
Meeting wizard for easy meeting organization
Auto-find free slot for meeting
View status of planned meetings showing individual responses
View agenda & minutes of past meetings
Automatic sending of meeting invitations and response tracking
Ability to remind people to attend a meeting
Rescheduling of meetings
Ability to invite subsequent people to arranged meeting
Repeat meetings
Meeting folders for organization of related meetings
Searching of meetings
Configurable meeting invitation text
Notification and permission request to resource owners when resource booked for meeting